I was in the middle of typing an important email last month when my Logitech keyboard started missing every third letter. Then my mouse cursor started freezing for a second at a time. I’d click, nothing would happen, then suddenly three clicks would register at once.
After two frustrating hours of troubleshooting, I discovered the culprit was a Windows update that had changed a single power management setting. Once I knew what to look for, the fix took 30 seconds.
Let me show you how to eliminate lag from your Logitech keyboard and mouse on Windows, starting with the quickest fixes first.
Table of Contents
TL;DR – Quick Fixes for Logitech Keyboard & Mouse Lag
Most Logitech lag issues come from power saving settings, USB port interference, or low batteries. Try these first:
- Replace or fully charge batteries – #1 cause of stuttering and dropped keystrokes
- Move the USB receiver closer using a USB extension cable
- Use a USB 2.0 port, not USB 3.0 – prevents 2.4 GHz interference
- Disable USB Selective Suspend – fixes lag for 60% of users
- Disable “Allow the computer to turn off this device” for all USB Root Hubs
- Update to Logi Options+ and install firmware updates
- Reduce Wi-Fi interference by switching your PC to 5 GHz or changing router channel
If lag persists: reinstall USB drivers, adjust Windows power mode to Best performance, check BIOS USB power settings, and test the devices on another PC to rule out hardware failure.

Check the Basics First
Before diving into Windows settings, these simple checks solve lag issues about 40% of the time.
Replace or charge the batteries:
- Low batteries cause intermittent lag
- Replace with fresh alkaline batteries
- Don’t mix old and new batteries
- For rechargeable mice/keyboards, plug in and charge
- Weak batteries are the #1 cause of lag
Check battery levels in software:
- Open Logitech Options+ or Logitech Options
- Look at battery indicator for each device
- Anything below 20% can cause lag
- Replace batteries even if indicator shows 30-40%
Move the USB receiver closer:
- Unplug the receiver
- Use a USB extension cable
- Place receiver on desk, not behind computer
- Distance and obstacles cause lag
- Should be within 3-6 feet of devices with clear line of sight
Check for physical obstructions:
- Metal objects between receiver and devices cause interference
- Move metal desk accessories
- Don’t place receiver behind metal computer case
- Clear line of sight improves performance dramatically
Restart your computer:
- Simple restart fixes many Windows issues
- Clears USB driver glitches
- Resets power management
- Try this before deeper troubleshooting
Disable USB Selective Suspend (The #1 Fix)
This Windows power setting causes more Logitech lag issues than anything else.
Why this causes lag:
- Windows tries to save power by suspending USB devices
- Receiver loses power intermittently
- Takes time to “wake up” after suspend
- Causes stuttering, lag, and missed inputs
How to disable USB selective suspend:
- Open Control Panel
- Go to “Power Options”
- Click “Change plan settings” next to your active power plan
- Click “Change advanced power settings”
- Expand “USB settings”
- Expand “USB selective suspend setting”
- Change to “Disabled” for both “On battery” and “Plugged in”
- Click “Apply” and “OK”
- Restart computer for full effect
Alternative method (Windows 11):
- Settings > System > Power & battery
- Click “Power mode” dropdown
- Select “Best performance”
- This disables aggressive power saving
Test immediately after:
- Use keyboard and mouse normally
- Check if lag is gone
- This fix works for about 60% of users
- If lag persists, continue troubleshooting
Prevent Windows from Turning Off USB Devices
Device Manager has another power setting that causes lag.
Disable power management for USB Root Hubs:
- Right-click Start menu
- Open Device Manager
- Expand “Universal Serial Bus controllers”
- Right-click first “USB Root Hub”
- Select “Properties”
- Go to “Power Management” tab
- Uncheck “Allow the computer to turn off this device to save power”
- Click “OK”
- Repeat for EVERY USB Root Hub in the list (usually 3-8 of them)
Important:
- You must do this for ALL USB Root Hubs
- Missing even one can cause lag
- Takes 2-3 minutes but worth it
Disable power management for Logitech devices:
- Still in Device Manager
- Expand “Mice and other pointing devices”
- Right-click your Logitech mouse
- Properties > Power Management tab
- Uncheck “Allow the computer to turn off this device”
- Repeat for keyboards under “Keyboards” section
Restart and test:
- Restart computer after making changes
- Test keyboard and mouse
- Most lag should be eliminated
Use USB 2.0 Ports Instead of USB 3.0
USB 3.0 ports create interference with 2.4 GHz wireless devices.
Why USB 3.0 causes lag:
- USB 3.0 generates radio frequency interference
- Interferes with 2.4 GHz wireless receivers
- Well-documented issue affecting all wireless peripherals
- More prevalent with Logitech Unifying receivers

How to identify USB 3.0 vs 2.0:
- USB 3.0 ports are typically blue inside
- USB 2.0 ports are black or white inside
- May have “SS” (SuperSpeed) symbol
- Check computer manual if unsure

Move receiver to USB 2.0 port:
- Unplug Logitech receiver
- Find a black or white USB port
- Plug receiver into USB 2.0 port
- Test for improvement immediately
Desktop computer tip:
- Rear ports often better than front ports
- Front ports sometimes have longer/worse cables inside
- Rear ports directly connected to motherboard
- Try rear USB 2.0 ports first
If you must use USB 3.0:
- Use a USB 2.0 extension cable (prevents interference)
- Move receiver away from USB 3.0 port
- Position receiver 6+ inches from port
- This reduces interference dramatically
Update Logitech Software and Firmware
Outdated software causes compatibility issues with Windows updates.
Uninstall old Logitech software:
- Go to Settings > Apps
- Find “Logitech Options” (old software)
- Uninstall it completely
- Restart computer
Install Logi Options+ (newer software):
- Go to logitech.com/options-plus
- Download Logi Options+ (not old Logitech Options)
- Install and restart
- Logi Options+ works better with Windows 10/11
Update device firmware:
- Open Logi Options+ after installation
- Select your keyboard or mouse
- Look for firmware update notifications
- Install any available updates
- Keep devices connected during updates (5-10 minutes)
Why newer software helps:
- Better Windows 11 compatibility
- Improved power management handling
- Bug fixes for lag issues
- Optimized drivers
Check Windows Update for drivers:
- Settings > Windows Update
- Click “Check for updates”
- Click “View optional updates”
- Look for Logitech driver updates
- Install if available
Change the Wireless Channel on Your Router
2.4 GHz Wi-Fi interference causes wireless peripheral lag.
Why this matters:
- Logitech Unifying receivers use 2.4 GHz
- Your Wi-Fi router also uses 2.4 GHz
- They interfere with each other
- Crowded channels cause lag
Find the best Wi-Fi channel:
- Download WiFi Analyzer app on phone (Android)
- Or use NetSpot on Windows (free version)
- Scan for all nearby networks
- See which channels are least crowded
- Channels 1, 6, and 11 are best (don’t overlap)
Change your router’s channel:
- Log into router (usually 192.168.1.1 or 192.168.0.1)
- Find wireless settings
- Change 2.4 GHz channel from “Auto” to specific channel
- Choose least crowded channel (usually 1, 6, or 11)
- Save settings and restart router
Move devices to 5 GHz Wi-Fi:
- If your computer supports 5 GHz
- Switch to 5 GHz network
- 5 GHz doesn’t interfere with Logitech devices
- Solves most interference issues immediately
Test after changes:
- Use keyboard and mouse
- Lag from interference should be gone
- Especially noticeable if you have many nearby networks
Reinstall USB Drivers
Corrupted USB drivers cause erratic device behavior.
Uninstall USB drivers:
- Open Device Manager
- Expand “Universal Serial Bus controllers”
- Right-click “USB Composite Device” (may be several)
- Select “Uninstall device”
- Check “Delete the driver software for this device”
- Click “Uninstall”
- Repeat for all USB Composite Devices
Uninstall Logitech device drivers:
- Expand “Mice and other pointing devices”
- Right-click Logitech mouse
- Uninstall device
- Check “Delete driver software”
- Repeat for keyboard under “Keyboards”
Restart to reinstall:
- Restart computer
- Windows automatically reinstalls USB drivers
- Should detect Logitech devices fresh
- Test for lag improvement
Install generic drivers if needed:
- If Windows installs wrong drivers
- Device Manager > Mouse > Update driver
- Choose “Browse my computer”
- Select “Let me pick from available drivers”
- Choose “HID-compliant mouse” or “HID-compliant keyboard”
- Generic drivers sometimes work better
Disable Fast Startup
Windows Fast Startup can cause USB device issues.
What Fast Startup does:
- Hibernates Windows instead of full shutdown
- USB devices may not initialize properly
- Causes various peripheral issues
- Often implicated in lag problems
How to disable Fast Startup:
- Control Panel > Power Options
- Click “Choose what the power buttons do” (left side)
- Click “Change settings that are currently unavailable” (top)
- Uncheck “Turn on fast startup (recommended)”
- Click “Save changes”
Perform full shutdown:
- After disabling, shut down computer
- Wait 30 seconds
- Start computer normally
- USB devices will initialize fresh
Why this helps:
- Forces full USB initialization
- Clears cached device states
- Resolves many “computer thinks device is asleep” issues
Adjust Windows Mouse Settings
Windows settings can introduce artificial lag.
Disable Enhance Pointer Precision:
- Settings > Bluetooth & devices > Mouse
- Click “Additional mouse settings”
- Go to “Pointer Options” tab
- Uncheck “Enhance pointer precision”
- This adds acceleration that feels like lag
- Click “OK”
Adjust pointer speed:
- Same window, adjust speed slider
- Set to middle (6th notch)
- Test different speeds
- Too slow feels laggy
Disable pointer trails:
- Still in Pointer Options
- Uncheck “Display pointer trails”
- Can cause visual lag
Check keyboard settings:
- Settings > Time & language > Typing
- Turn off autocorrect if causing delays
- Disable suggestions if they cause lag
- Check “Keyboard” for repeat delay settings
Disable Background Services and Programs
Other programs can interfere with Logitech devices.
Close unnecessary programs:
- Right-click taskbar
- Open Task Manager
- Check “Startup” tab
- Disable non-essential startup programs
- Reduces system load and potential conflicts
Disable Windows Game Bar:
- Settings > Gaming > Xbox Game Bar
- Turn off “Enable Xbox Game Bar”
- Game Bar can cause input lag
- Not needed unless gaming
Disable Windows Search indexing:
- Services (Win+R, type “services.msc”)
- Find “Windows Search”
- Right-click > Properties
- Set Startup type to “Disabled”
- Click “Stop” then “OK”
- Heavy indexing can cause system-wide lag
Check for malware:
- Run Windows Defender full scan
- Settings > Privacy & Security > Windows Security
- Click “Virus & threat protection”
- Run “Full scan”
- Malware can cause input lag
Change USB Power Settings in BIOS
BIOS power settings can affect USB performance.
Access BIOS:
- Restart computer
- Press Delete, F2, F10, or F12 during boot (varies by manufacturer)
- Look for BIOS access key on boot screen
Find USB power settings:
- Look for “Power Management” section
- Or “USB Configuration”
- Settings vary by motherboard
Change these settings:
- “USB Power in S3/S4/S5” – Enable
- “Legacy USB Support” – Enable
- “USB Standby Power” – Enable
- “ErP Support” – Disable (if present)
- Prevents USB power loss
Save and exit:
- Press F10 to save (usually)
- Confirm and exit
- Computer will restart
Warning:
- Only change settings you understand
- Write down original settings
- Can restore if problems occur
Run Windows Troubleshooters
Windows has built-in tools to diagnose issues.
Run Hardware and Devices troubleshooter:
- Press Win+R
- Type:
msdt.exe -id DeviceDiagnostic - Press Enter
- Follow troubleshooter prompts
- Apply any suggested fixes
Run Keyboard troubleshooter:
- Settings > System > Troubleshoot
- Click “Other troubleshooters”
- Run “Keyboard” troubleshooter
- Follow instructions
Run Bluetooth and devices troubleshooter:
- Same menu
- Run troubleshooter for devices
- May find and fix issues automatically
Check Event Viewer for errors:
- Right-click Start > Event Viewer
- Windows Logs > System
- Look for USB-related errors
- Red X icons indicate problems
- Note error codes for research
Check for Windows Update Issues
Recent Windows updates often cause peripheral problems.
Check recent updates:
- Settings > Windows Update
- Click “Update history”
- Note dates of recent updates
- Correlate with when lag started
Uninstall problematic update:
- Still in Update history
- Click “Uninstall updates”
- Find recent update by date
- Right-click and uninstall
- Restart computer
Pause updates temporarily:
- Windows Update settings
- Click “Pause updates”
- Pause for 1-2 weeks
- Test if lag is resolved
- If so, wait for next update to fix issue
Check for known issues:
- Search “Windows [version] Logitech lag”
- Check Microsoft forums
- Others often report same issues
- May find official workarounds
Optimize Logitech Receiver Placement
Physical positioning affects performance more than you’d think.
Use USB extension cable:
- Buy 3-6 foot USB extension cable ($5-10)
- Plug receiver into extension
- Place receiver on desk surface
- Bring it closer to keyboard/mouse
- Line of sight to devices
Optimal receiver position:
- Within 6 feet of mouse/keyboard
- No metal objects between receiver and devices
- At desk level, not under desk
- Away from Wi-Fi router (3+ feet)
- Away from other USB devices
Avoid these locations:
- Behind desktop computer case
- In back USB ports far from devices
- Near routers or other wireless devices
- Inside metal desk drawers
- Behind monitor stands
Test different positions:
- Try receiver in different locations
- Note which position has least lag
- Small movements can make big difference
Disable Bluetooth (If Not Using It)
Bluetooth can interfere with 2.4 GHz Logitech devices.
Turn off Bluetooth:
- Settings > Bluetooth & devices
- Turn off Bluetooth toggle
- Reduces 2.4 GHz interference
- Only if you’re not using Bluetooth
Disable Bluetooth in Device Manager:
- Device Manager
- Expand “Bluetooth”
- Right-click Bluetooth adapter
- Select “Disable device”
- More permanent than toggle
Why this helps:
- Bluetooth uses 2.4 GHz spectrum
- Conflicts with Logitech Unifying receivers
- Disabling eliminates interference
- Especially helpful in crowded wireless environments
Adjust Polling Rate (Advanced)
Some Logitech devices allow polling rate changes.
What is polling rate:
- How often mouse reports position to computer
- Measured in Hz (125, 250, 500, 1000)
- Higher rate = more responsive but more resource intensive
- Lower rate = less lag on slower systems
Change polling rate:
- Open Logi Options+ or Logitech G HUB (gaming mice)
- Find polling rate or report rate setting
- Try different rates
- 500Hz is good balance for most systems
For gaming mice:
- G HUB software has polling rate option
- Can set per-profile
- Lower if experiencing lag
- Higher for competitive gaming
Create a Windows Performance Profile
Windows performance modes affect responsiveness.
Change to High Performance:
- Control Panel > Power Options
- Select “High performance” plan
- If not visible, click “Show additional plans”
- Disables aggressive power saving
Create custom power plan:
- Power Options > Create a power plan
- Name it (e.g., “No Lag”)
- Base on High Performance
- Customize advanced settings:
- USB selective suspend: Disabled
- PCI Express Link State: Off
- Processor power management: 100% minimum
- Save
Windows 11 Power Mode:
- Settings > System > Power & battery
- Set Power mode to “Best performance”
- Reduces system lag overall
Check for Physical Device Issues
Sometimes the hardware itself is failing.
Test on another computer:
- Plug keyboard/mouse into different PC
- If lag persists, hardware issue
- If lag gone, Windows configuration issue
Test with different receiver:
- If you have spare Unifying receiver
- Pair devices to different receiver
- Original receiver might be failing
Check for physical damage:
- Inspect USB receiver for bent pins
- Look for cracks or damage
- Try gently cleaning receiver contacts
- Replace if visibly damaged
Test each device separately:
- Disconnect keyboard, test mouse only
- Disconnect mouse, test keyboard only
- Helps isolate which device has issues
Check for wireless interference sources:
- Move away from microwave
- Turn off cordless phones
- Disable baby monitors
- Test in different room
Registry Tweaks (Advanced Users Only)
These Windows registry changes can help, but be careful.
Warning:
- Only for advanced users
- Backup registry before changes
- Wrong changes can break Windows
- Proceed with caution
Disable USB power saving in registry:
- Press Win+R, type
regedit - Navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USB - Create DWORD value:
DisableSelectiveSuspend - Set value to:
1 - Restart computer
Increase USB polling:
- Not recommended for most users
- Can increase CPU usage
- Only if comfortable editing registry
- Search specific guides for your device
When to Contact Logitech Support
Sometimes you need manufacturer help.
Contact Logitech if:
- All troubleshooting fails
- Device is under warranty (1-3 years typically)
- Suspect hardware defect
- Need replacement receiver
What Logitech can do:
- Provide advanced troubleshooting
- Send replacement receiver
- Replace defective device
- Offer firmware fixes
How to contact:
- Visit support.logitech.com
- Click “Contact Us”
- Choose chat, email, or phone
- Have model number and serial number ready
Prepare this information:
- Exact model numbers
- Windows version
- What you’ve already tried
- When problem started
- Error messages if any
Device-Specific Solutions
Different Logitech models have unique issues.
MX Master series:
- Check Easy-Switch button isn’t between channels
- Update to latest firmware via Logi Options+
- Use wired mode while troubleshooting (USB-C cable)
- Darkfield sensor very sensitive – try different surface
MX Keys keyboard:
- Backlight drains battery faster (causes lag when low)
- Turn off backlight to test
- Use wired mode with USB-C cable
- Check for stuck keys
Gaming mice (G series):
- Use Logitech G HUB, not Logi Options+
- Check DPI settings aren’t too low
- Disable angle snapping
- Try different polling rates
- Surface calibration in G HUB
Budget mice/keyboards (M220, K270, etc.):
- No software configuration available
- Focus on USB placement and batteries
- These are more sensitive to interference
- Consider upgrade if persistent issues
Complete Troubleshooting Checklist
Follow this systematic approach:
Tier 1 – Quick fixes (5 minutes):
- Replace batteries
- Move USB receiver closer
- Restart computer
- Try different USB port (prefer USB 2.0)
Tier 2 – Power settings (10 minutes): 5. Disable USB selective suspend 6. Disable power management on USB Root Hubs 7. Disable fast startup 8. Set High Performance power plan
Tier 3 – Software (15 minutes): 9. Update to Logi Options+ 10. Update device firmware 11. Reinstall USB drivers 12. Check Windows Update
Tier 4 – Interference (15 minutes): 13. Move to 5 GHz Wi-Fi 14. Change router Wi-Fi channel 15. Disable Bluetooth if not using 16. Move receiver away from interference sources
Tier 5 – Advanced (30 minutes): 17. Run Windows troubleshooters 18. Check BIOS settings 19. Disable background programs 20. Test on another computer
Prevention Tips
Once fixed, keep it working smoothly.
Regular maintenance:
- Replace batteries before fully dead
- Update Logi Options+ monthly
- Check Windows Update for driver updates
- Clean receiver and device sensors
Monitor battery levels:
- Check Logi Options+ weekly
- Replace at 20-30% (don’t wait for 0%)
- Keep spare batteries on hand
Avoid common mistakes:
- Don’t plug receiver into USB 3.0 (blue ports)
- Don’t let Windows Update change power settings
- Don’t place receiver behind metal objects
- Don’t use rechargeable AA batteries (lower voltage)
Good computing habits:
- Restart computer weekly
- Keep 5-10% free disk space (system performance)
- Run disk cleanup monthly
- Don’t install unnecessary software
I wasted an entire afternoon dealing with keyboard lag before I discovered that a Windows Update had silently re-enabled USB selective suspend. Now I check that setting every time Windows updates, which is about once a month. The second biggest problem for me was having my Unifying receiver plugged into a USB 3.0 port – the interference was constant. Moving it to a USB 2.0 port with a short extension cable solved 90% of my issues immediately. My advice: start with the power settings and USB port type before you go down rabbit holes of driver reinstalls and registry edits. Those two things fix it for most people.



