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Wyze Camera Not Recording Events: How to Fix It

A Wyze camera that stops recording events almost always comes down to one of four things: event recording is switched off or misconfigured, the SD card has failed, the camera has lost its connection, or you have run into the limits of what free Wyze accounts now record. Sort out which of these you are facing and the fix is usually quick.

This guide is in order of how common each cause is. Work down the list and stop when your recordings come back.

First, know the two ways Wyze records

This trips up almost everyone, so it is worth thirty seconds before you start.

Event recording saves short clips to the cloud when the camera detects motion or sound. These are the clips you see in the Events tab. They depend on your settings, your internet connection, and increasingly on whether you have a Cam Plus subscription.

Continuous or scheduled recording saves footage to a microSD card inside the camera, running all the time or on a schedule. These recordings live on the card, not in the cloud, and you reach them through the playback or SD card view, not the Events tab.

Knowing which one has stopped tells you where to look. If the Events tab is empty, this is a cloud and detection problem. If the SD card playback has gaps, it is a card problem. The fixes below are labelled accordingly.

Fix 1: Check your event recording settings (cloud events)

The most common cause is simply that detection is off or set too narrowly.

  1. Open the Wyze app and select the camera.
  2. Tap the settings gear, then Event Recording.
  3. Confirm Detects Motion is switched on.
  4. Check that Sound and other triggers are set the way you expect.

Then check the detection sensitivity and zone:

  • Open Detection Settings and raise the motion sensitivity if events are being missed.
  • If you have set a Detection Zone, confirm it actually covers the area where motion happens. A zone drawn too small or in the wrong corner of the frame is a classic reason a camera “stops recording” while working perfectly.

Also check the schedule. If event recording is set to a schedule rather than All Day, the camera only records during those hours.

Fix 2: Understand the Cam Plus and free-plan limits (cloud events)

Wyze has changed what free accounts get, and this catches a lot of long-time users whose cameras “suddenly stopped recording.”

Without a Cam Plus subscription, event recording is limited. Free accounts get short, motion-only clips with a cooldown period of several minutes between events, meaning that after one clip the camera ignores motion for a stretch before it will record again. Person, package, pet, and vehicle detection, and full-length back-to-back clips, require Cam Plus.

If your camera records the occasional clip but misses events that happen close together, you are almost certainly hitting the free-plan cooldown, not a fault. Your options are to subscribe to Cam Plus, or to switch to continuous SD card recording, which has no cooldown and no subscription (covered in Fix 5).

Check your subscription status under Account, then Services, to confirm what your camera is actually entitled to record.

Fix 3: Reconnect the camera (cloud events)

A camera that has dropped offline cannot upload event clips. If the live view is slow to load or fails, fix the connection first.

  1. Power cycle the camera: unplug it, wait 10 seconds, plug it back in. Wait for the startup sequence to finish.
  2. Restart your router: unplug for 30 seconds, plug back in, wait three minutes.
  3. Check signal strength. Wyze cameras connect only to 2.4 GHz WiFi, which reaches further and through walls better than 5 GHz, but a camera mounted far from the router or behind brick or metal can still sit on the edge of usable signal.

If the camera is frequently offline, signal is the usual reason. Move the router or add a WiFi extender or mesh node near the camera. If your router broadcasts a single name for both bands, make sure the camera is actually on the 2.4 GHz band, since some cameras fail to reconnect after being pushed to 5 GHz by band steering.

Fix 4: Reseat and test the microSD card (SD recording)

If the gaps are in your SD card playback, the card is the first suspect. MicroSD cards are the single most common hardware failure in any camera, because continuous recording writes to them around the clock and consumer cards are not built for that workload.

  1. Power off the camera and remove the microSD card.
  2. Inspect it, reinsert it firmly, and power the camera back on.
  3. In the app, open the camera settings, find the SD card section, and check that the card is recognised and shows free space.

If the card is not recognised, or recording keeps stopping:

  • Reformat the card from within the Wyze app (settings, then the SD card section, then Format). This clears a corrupted file system, the most common cause of a card that records for a while then stops.
  • Back up anything you need first, because formatting erases the card.

Fix 5: Use the right card, and set continuous recording (SD recording)

Many SD recording problems are really the wrong-card problem. Cheap or oversized cards cause exactly the symptom of recordings that start and then stop.

  • Use a card rated for continuous video. Look for a high endurance card, sold specifically for dashcams and security cameras, rather than a standard photo card. High endurance cards are built to survive constant rewriting; standard cards wear out in months under 24/7 recording.
  • Stay within the supported size. Most Wyze cameras support up to 256 GB; check your model, because a card larger than the camera supports may appear to work and then fail.
  • A Class 10 or U1 minimum speed rating is needed to keep up with video.

To set continuous recording so you are not dependent on cloud events at all:

  1. Open camera settings, then Advanced Settings, then Local Storage or the SD card section.
  2. Choose Continuous Recording to capture everything, or Record Events Only to save card space.
  3. Continuous recording loops, overwriting the oldest footage when the card fills, so you always keep the most recent days.

This is the most reliable setup for anyone who does not want a subscription: the card records everything locally regardless of cloud limits or cooldowns.

Fix 6: Update the firmware and app

A camera running old firmware can lose recording features after Wyze changes its services on the back end.

  1. In the app, open the camera settings, then Device Info, then Firmware Update.
  2. Install any available update.
  3. Update the Wyze app itself from your phone’s app store.

Keep the camera powered and on WiFi throughout. An interrupted firmware update can leave a camera in a worse state than it started.

Fix 7: Check the camera is not overheating or underpowered

Two physical causes produce intermittent recording that looks like a software fault.

  • Power: use the power adapter and cable that came with the camera, or an equivalent quality one. Underpowered cameras, often caused by a weak USB adapter or a long thin cable, reboot randomly and miss events. This is especially common when a camera is run from a USB port on another device rather than a proper wall adapter.
  • Heat: a camera in direct sun, particularly behind glass on a windowsill, can overheat and stop recording until it cools. Move it out of direct sunlight or to a shaded mount.

Fix 8: Remove and re-add the camera

If recording still fails after everything above, delete the camera from the app and set it up again.

  1. In the app, open the camera settings and choose Delete Device.
  2. Tap the plus icon to add a device and follow the setup steps.
  3. Reconfigure your event and SD recording settings, since these reset when the camera is re-added.

This rebuilds the camera’s link to your account and clears configuration problems a restart cannot.

Still not recording?

If you have confirmed the settings, ruled out the free-plan cooldown, tested a known-good high endurance SD card, and the camera holds a solid connection but still will not record, the camera hardware is the likely culprit. Contact Wyze support with your model and firmware version; cameras within warranty are often replaced.

One habit prevents most repeat problems: decide whether you are relying on cloud events or SD recording, and set that one method up properly rather than half-configuring both. Cloud events need Cam Plus to be genuinely useful. SD recording needs a high endurance card. Pick the path that fits how you use the camera, and the recordings stop disappearing.